Product Return Policy
We offer a 90-day guarantee on all books, CDs and home-study products and eCourses. You may exchange your product within 90 for another product of equal or less value (less 15% restocking fee and shipping for physical courses). If you choose to exchange your product for another product, there is no refund or exchange available on the second product. THERE ARE NO REFUNDS ON SHIPPING, SOFTWARE, or LEGAL FORMS (including forms CDs or NCR forms included in a home study package). . If the forms package or forms CD are opened, the package is not returnable.
Any request for an exchange must be made by phone 90 calendar days from purchase.
Before returning a product the customer must first obtain a Return Merchandise Authorization number (R.M.A.#) issued by calling 1-877-210-3619 between the hours of 9:00am to 5:00pm Mountain Monday through Friday, holidays excluded.
All returns must display the R.M.A.# on the outside of the returned package. All returns must include the actual product in resalable condition with the forms CD seal unbroken and the NCR forms package sealed. All packages must be sent back Return Receipt through the U.S. postal system or signature required through a recognized carrier (i.e. FedEx, UPS, DHL, etc.) within TEN (10) DAYS of the issuance of an RMA#. LegalWiz Publications is not responsible, and will not issue a credit for any returned package lost in shipping and/or not received with 10 calendar days of the issued RMA#. The customer is responsible for all shipping costs in returning the product. It is your responsibility to package the product well to avoid damage during shipping!
Any item returned without an R.M.A.# will be refused and returned at the customer’s expense.
The refund on an authorized return will be issued within 7 business days of receipt of the authorized returned product by either credit card, Paypal, or check, at our option. No refunds will be issued, regardless of receipt, on any unauthorized return.
Seminar Refund Policy
All seminars have a 100% money back guarantee, which must be requested in writing by email, phone or facsimile within 7 days of the event. There are no refunds for “no shows” or cancellations within 48 hours of the event. Refunds for sales of products or services at an event or seminar is limited to three business days following the event.
Coaching, Consulting & Mentoring Policy
There is a strict no-refund or exchange policy on coaching, consulting, or mentoring services. Since these services are very "front-loaded", all services paid in advance are forfeited if customer terminates a coaching, consulting, or mentoring program. Review your coaching, consulting, and/or mentoring agreement for further details.